Cookie Policy

1. Introduction

This Cookie Policy explains how ActionPoint (“we”, “our”, or “us”) uses cookies and similar technologies when you visit or use our services. It should be read together with our Privacy Policy, which explains how we handle personal data.

By continuing to use ActionPoint, you agree to the use of cookies as described in this policy.

2. What Are Cookies?

Cookies are small text files stored on your device (computer, tablet, or mobile) when you visit a website or use an application. They help improve functionality, performance, and user experience.

We may also use similar technologies such as local storage, session storage, and tracking pixels.

3. Types of Cookies We Use

a. Strictly Necessary Cookies

These cookies are essential for the operation of ActionPoint. They enable core features such as:

User authentication and account access
Security and fraud prevention
Session management

Without these cookies, the service cannot function properly.

b. Performance and Analytics Cookies

These cookies help us understand how users interact with ActionPoint by collecting anonymized information such as:

Pages visited
Features used
Errors encountered

This data helps us improve performance and usability.

c. Functional Cookies

These cookies allow us to remember user preferences and settings, such as:

Language preferences
Interface customizations
Saved session preferences

They enhance your experience but are not strictly necessary.

d. Optional Cookies (if applicable)

Where applicable, we may use cookies for:

Product improvements
Feature testing (A/B testing)

These cookies are only used where permitted by law and, if required, with your consent.

4. How We Use Cookies

We use cookies to:

Ensure the secure operation of our services
Maintain user sessions during transcription and translation activities
Improve system performance and reliability
Understand usage patterns to enhance features

Cookies do not store audio recordings or transcription content.

5. Third-Party Cookies

We may use trusted third-party services (e.g., analytics providers) that set cookies on our behalf. These third parties are contractually obligated to safeguard your data and use it only for specified purposes.

6. Cookie Duration

Cookies may be:

Session cookies: Deleted when you close your browser
Persistent cookies: Stored for a defined period or until manually deleted

7. Managing Cookies

You have full control over cookies. You can:

Modify your browser settings to block or delete cookies
Disable certain categories of cookies (where applicable)
Clear stored cookies at any time

Please note that disabling essential cookies may impact the functionality of ActionPoint.

8. Data Protection

Any data collected through cookies is handled in accordance with our Privacy Policy. All data transmissions are secured via encrypted HTTPS connections.

9. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legal requirements, or our services. Significant changes will be communicated to users before they take effect.

10. Contact Us

If you have any questions about this Cookie Policy, please contact us at:

Email: action@actionpoint.ai